Pre-Consultation information

Through our booking portal hosted by Acuity Scheduling, we collect the following types of information when you schedule a consultation online: The date and time of your consultation; your first and last name; and your phone number and email address.

We also ask you for the following information prior to your consultation:

How did you hear about us?

Where are you currently located (city, country)?

Your social media profiles (if you have them)

How can we help?

Is there any additional information you would like us to know before our consultation? (optional)

If you call us or write an email to schedule an appointment, then we will ask you for your current location, and phone number.

Website Traffic

Through the embedded app WEB-STAT, we collect the following website traffic data when you interact with our website: Date and time of visit; new or return visitor; referrer (webpages that send visitors to our website); entry page (subpage you used to enter our website ); the country, city and zip code associated with your IP address; anonymized IP address (the last three digits of your IP address are not collected); your operating system, browser and type of device (e.g., smartphone or tablet). The website traffic data is anonymous meaning that it cannot be associated with a specific individual.

Payment Information

Through our payment processing providers or accounting software we collect the following payment information: Date of the bill issued; date of the bill paid; amount paid; amount outstanding; contact information of payer; last 4 digits, type, and expiry date of credit card (if applicable)

We collect website traffic data to evaluate our reach and create aggregated statistical visitor data. This helps us to improve our client outreach and service.

We require the pre-consultation information to evaluate your personal situation and to determine what types of visa and green cards you would qualify for given your plans and background. We need this personal information prior to your appointment to prepare for your consultation and to provide you with the best information and immigration advice possible.

If you retain our services, we use the information you provide us with to prepare and file your visa or green card application or petition. Depending on your case, such information can include other data such as work address, employment history, financial statements of companies, etc.

We collect the personal and non-personal information outlined above when you interact with our website, schedule a consultation online, retain our services, or contact us via phone or email.

We store collected personal and non-personal information on our firm’s secured computers, and we create data backups and upload them to our Internet-based storage platform provider.

We do not and never will share your personal and non-personal data with a third party. The personal information and website traffic data we collect are for internal use only. We take data security and privacy seriously and we treat all personal and non-personal information confidentially.

Our professional third-party service providers Wix.com, WEB-STAT, and Acuity Scheduling act on our behalf and may store and process your data on secure servers behind firewalls. We are the “controller” of your personal information and can direct our service providers as the data “processors” to delete your personal information upon your request.

Squarespace.com

Squarespace.com is the host of our website www.kostercomms.com. As our “processor”, Squarespace does not collect any personal information of our website’s users and we do not task Squarespace with collecting, storing, or processing the personal information of our users on our behalf. Please see Sqaurespace.com’s privacy policy for more information.

WEB-STAT

WEB-STAT detects the IP number and domain name of the server from where the request to our site originated and shares this traffic data in anonymized form with us. WEB-STAT does not collect any personal information (such as name, email address, profile, etc.) of our website’s visitors and it does not share our website’s traffic data with a third party. Please see WEB-STAT’s privacy policy for more information.

Acuity Scheduling (Squarespace)

We use Acuity Scheduling (a Squarespace company) to schedule initial consultations and to process fee payments for such consultations. We are in control of and responsible for the personal information you provide prior to your initial consultation (acting as the “controller”) and Acuity Scheduling merely processes your personal information on our behalf (acting as the “processor”). However, Acuity Scheduling (Squarespace) collects information about our clients using our online scheduling tool in anonymous, aggregated, or pseudonymized form for the purpose of improving its services. This information is not shared with us. Please see Squarespace’s privacy policy for more information.

Payment Processors

To process payments for initial consultations, we employ the payment processors Stripe and Paypal. Both are integrated into our booking portal provided by Acuity Scheduling. When our visitors schedule a consultation and select a payment method, Acuity Scheduling passes the complete payment information along to our payment processors. Acuity Scheduling does not collect or store payment information. Stripe and Paypal handle your payment information according to their privacy policies.

We also offer our clients to pay for services via bank transfers. Please consult your financial institutions’ privacy policies for more information on how they handle your data.

By scheduling a consultation either online, via email, or over the phone, you consent to share your personal information with us for the sole purpose of evaluating and preparing your initial consultation and/or marketing services.

By accepting our cookie settings or by continuing to interact with our website, you consent to our cookie usage and website traffic data collection through WEB-STAT.+

If you do not want us to process and store your personal and non-personal information anymore, please contact us at office@fms-florida.com or send us a letter via mail to: FMS Florida Boat Tours, 4406 sw 24th Ave, Cape Coral, FL 33914 USA

We may contact you via email, telephone, video conference, and postal mail.

Cookies are small text files and are necessary to enable services and functionality on our site. They are either temporarily stored on your device for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or until your web browser automatically resolves them.

Cookies have various functions. Many cookies are technically essential because certain website functions would not work without them. Other cookies are used to evaluate user behavior or display advertising.

In some cases, cookies from third-party companies may also be stored on your terminal device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for the processing of payment services).

Our website is hosted on the Squarespace.com platform and employs the following cookies:

Our booking portal hosted by Acuity Scheduling utilizes the following cookies:

Our payment processors Stripe and Paypal also employ their own cookies to deliver their services. Our website traffic app WEB-STAT does not add cookies to your browser to collect anonymous website traffic data.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

With our website, we want to inform you about our marketing agency and our marketing and communication services as well as provide you with a brief overview of available advertising options. This does not constitute legal advice. Our website has the sole purpose of providing information about our services and your possibilities in working with us - and is not meant to replace legal advice from a qualified lawyer.

The contents of this website are protected by trademark and/or copyright law. It is therefore not permitted to download, duplicate, or distribute the website in whole or in part.

We assume liability for the contents of this website within the framework of the legal regulations in Germany. Although we strive to provide you with accurate and up-to-date information, we cannot guarantee the correctness and completeness of the information contained on the website.

We checked all links embedded in our website for the existence of illegal or offensive external content. However, it is not possible for us to constantly check the referenced external content for changes and possible legal infringements. If we discover or are informed by others that the external content referenced on our website contains an infringement, we will immediately remove the corresponding link.

If one or more provisions of this privacy policy are found to be invalid, then the validity of the remaining provisions of this privacy policy remains unaffected. Any invalid provision shall be replaced by a provision that most closely mirrors the purpose of the invalid provision. The same applies in case of a gap in this privacy policy.

If you have any questions about our privacy policy or would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at office@fms-florida.com or send us a mail to: FMS Florida Boat Tours., 4406 SW 24th Ave, Cape Coral, FL 33914 USA

The party responsible for data processing on this website is:

Alex Feix

FMS Florida Boat Tours Cape Coral

4406 SW 24th Ave

Cape Coral, FL 33914 USA

Phone +1 (239) 5448492

mail: office@fms-florida.com